Reference

Privacy Policy for Your tvi168 Account

Our Privacy Policy explains what tvi168 collects when you open an account, sign in from a phone, or check a wallet status through DANA, OVO, GoPay or QRIS.

Account clarityWallet recordsDevice controlsPolicy requests
tvi168 Privacy Policy for Your tvi168 Account
REQUEST ROUTES

Where To Ask About Account Data

A clear contact path matters when your account record or wallet receipt needs attention.

Account data request Ask us to show the personal data connected with your tvi168 account. Include your registered phone number and the account step involved, such as phone verification or a sign-in record, so we can confirm the request belongs to you.
Wallet record question For DANA, OVO, GoPay or QRIS questions, send the payment reference, date and status shown in your account. Our support route can compare that receipt detail with the wallet record without asking you to share a wallet password or PIN.
Correction or deletion If your name, phone detail or account record needs correction, tell us exactly what appears wrong. You may also ask whether deletion is available; we will explain any account, payment or legal reason that requires a record to remain.
SIX PRIVACY CONTROLS

Six Controls Behind Your Account Privacy

Privacy is handled through practical account controls rather than a single statement. We separate sign-in checks from payment references, limit internal access to people handling account or receipt requests, and retain records…

Data we collect

We collect information you enter during account creation and phone verification, plus technical details created when you sign in. This can include device type, browser setting, login time and approximate location signal used to identify unusual access patterns.

Cookie settings

Cookies and similar browser storage can keep a sign-in path working, remember selected settings and help us understand whether a session is active. You can control browser storage through your device settings, although changing it may affect account access.

Account security

We use phone verification before account access and check session activity for signs that a login may not match your normal device pattern. Never send us a wallet PIN or password in a support message; we do not need either to investigate a receipt.

Payment records

A DANA, OVO, GoPay, QRIS, virtual account or bank transfer reference may be linked to your account so we can check status and reconcile a receipt. The reference is handled as an account record, not as permission to view your wallet credentials.

Retention periods

We keep personal and payment records only for the period connected to account operation, dispute handling, security checks or a legal requirement. When a record no longer has a valid purpose, we assess it for deletion or anonymisation.

Your policy request

You can ask for a copy, correction or eligible deletion of personal data through account help. We may request confirmation using your registered phone number, then explain the result, any limits and the next step in clear English.

Privacy Policy Questions About tvi168

These answers address the questions we expect Indonesian account holders to ask before sharing details with tvi168. They cover the Privacy Policy, phone verification, wallet references, cookies, device activity and requests for copies or corrections. If your case involves a record not listed here, use the account help route and describe the exact issue.

The tvi168 Privacy Policy covers account details, phone verification, device signals, cookies, login activity and payment references connected with DANA, OVO, GoPay, QRIS, virtual account or bank transfer. It also explains how to request access, correction or eligible deletion of your personal data.

Phone verification helps us confirm that the person opening or accessing an account controls the registered number. It also supports account recovery and unusual-login checks. We use the verification result for account security and do not need your wallet PIN or password.

Yes. The Privacy Policy covers payment references and status details created when you use QRIS, DANA, OVO or GoPay. We may also handle virtual account and bank transfer references to match a receipt with your account, but we do not request wallet credentials.

You can request a copy of personal data connected with your account through account help. Include your registered phone number and describe the records you want, such as phone verification or login details. We may confirm ownership before responding to protect your account.

Send a correction request through the signed-in account help route and identify the field that is wrong, such as a phone detail or account name. We may ask for confirmation before changing it, then tell you whether the update has been applied.

We retain payment references for the period needed to operate the account, check receipt disputes, protect against unusual activity or meet a legal requirement. The period can vary by record type. You may ask us which purpose applies to a specific reference.

The policy describes our handling of account and device data for Indonesian access, while eligibility and processing depend on local law. If you are unsure whether access is available from your location, contact account help before submitting personal or payment details.